Frequently Asked Questions
What service do you provide?
We provide a professional, friendly and helpful man and van removals and courier delivery service throughout the United Kingdom and Europe.
Can we afford you?
Yes, due to low overheads our prices are very competitive and are affordable to anyone.
How can I contact you?
You can contact us using our local number, mobile number or contact form found here.
What do I do to book you?
How can I pay you?
Payment is made by Cash, Debit/Credit Cards and Bank Transfer, upon completion of the job.
Do you provide more men if required?
Yes, two or even three men for larger jobs can be provided. Please let us know when you enquire about a quotation.
Can we travel with the driver?
Our vehicles can carry upto 2 passengers. Such passengers must be accompanying the load been delivered. We cannot carry passengers only.
Does my quote include congestion charge or toll roads?
If your removal is within the congestion charge or on a toll road the cost will be included in the quote and no further charges will be required.
Once a move has been booked, how do you proceed?
We will send you a confirmation email on the day of your booking and we will also call or text a day prior to the move.
Can we rely you will be at our address on time?
We try to be punctual. However if by any chance due to traffic jams etc we are late, we will give you a call to let you know exactly what time we will arrive.
How do you deal with loading/unloading?
Before we provide you with a quotation we will ask you if there is any significant loading and unloading times which are obviously dependent on the size of the load.
We appreciate times may vary, but we would charge additional sums should your original time estimate is exceeded.
We would also point out that this would in no way affect the costs from pick up to destination neither would any traffic jams or hold ups during the journey.